Cortico is quite flexible and allows many changes to be made from the settings interface.
However, not everything can be changed this way.
Our team is always working to add the features most requested by clinics. But, we do need to prioritize between many feature requests.
1. For features that many clinics ask for, we will implement as part of our development roadmap. Another rule of thumb is the feature should save a few hundred man-hours in order to offset the cost of developing and maintaining it.
2. For features that are only requested by one or two clinics, we cannot prioritize them over the above ones that benefit many clinics, and need to ensure other clinics are not impacted by many small customizations. If the clinic wants a custom feature that is specific to their needs, they should request a quote.